Hospitality training software: train fast, stay safe, keep your rating.
TrainedTeam is hospitality training software for UK restaurants, hotels, and cafés — the economy's highest staff-turnover sector. New starters complete food safety, allergen, and H&S induction before their first shift — with knowledge checks and audit-ready records for EHO inspections.
Free for up to 5 users. Paid plans are flat-rate from £24/month billed annually — no per-seat fees. See pricing →
US-based? See the US hospitality guide →
2.4m
Cases of foodborne illness in the UK annually
Food Standards Agency
Training challenges in hospitality
These problems are common across the sector - and they're costing you more than you think.
Turnover means constant retraining
Hospitality turnover exceeds 70% in some businesses. Every new starter needs food safety, allergen, and H&S training. Without a system, it's a constant time drain on managers.
Food safety relies on individual memory
Temperature checks, allergen procedures, and cleaning schedules should be consistent. When they're not documented and tested, standards slip - and EHO ratings drop.
EHO inspections find gaps
Environmental Health Officers check training records, cleaning logs, and HACCP documentation. Incomplete or missing records mean lower food hygiene ratings.
Language barriers with diverse teams
Kitchen and front-of-house teams often include staff for whom English is a second language. Text-heavy manuals don't work. Visual, step-by-step procedures do.
How TrainedTeam solves this
Induction in a day, not a week
New starters complete food safety, allergen, and H&S training from a structured collection before their first shift. Knowledge checks verify they understood - not just that they read it.
HACCP-aligned food safety procedures
Step-by-step instructions for temperature checks, delivery receiving, food prep, and cleaning. Photo evidence uploads prove it was done. Consistently, every shift.
Always ready for the inspector
Digital records of every training completion, cleaning check, and policy acknowledgment. Pull up any record instantly. Your Food Hygiene Rating stays protected.
Visual step-by-step procedures
Rich instructions with embedded images and videos. Staff follow along visually. Less text, more clarity. Works for every team member regardless of language ability.
Key regulations for hospitality
TrainedTeam includes templates and procedures aligned with these regulations.
Ready-made templates for hospitality
Comparing options?
Hospitality training FAQs
What training do hospitality staff legally need in the UK?
Anyone handling food must be trained in food hygiene appropriate to their role under the Food Hygiene Regulations 2006, and allergen training is expected under the Food Information Regulations 2014. Health and safety training obligations apply under the Health and Safety at Work Act 1974. TrainedTeam includes ready-made templates for food safety, allergen, and H&S procedures so you start from a written baseline.
How does TrainedTeam cope with high staff turnover?
New starters complete a structured induction collection — food safety, allergens, and H&S — before their first shift, with knowledge checks that verify they understood the material rather than just opened it. Managers stop re-teaching the same content one-to-one every time someone joins.
Will it help with EHO inspections and our food hygiene rating?
Every training completion, cleaning check, and policy acknowledgment is timestamped and searchable. When an Environmental Health Officer asks for training records or HACCP documentation, you can pull up any record in seconds instead of hunting through paper.
Does it work for staff whose first language is not English?
Procedures are visual and step-by-step, with images and embedded video at each step, so they work for kitchen and front-of-house teams regardless of language ability. Less text, more clarity.
How much does hospitality training software cost?
TrainedTeam is free for up to 5 users, forever. Paid plans are flat-rate by team size from £24/month billed annually (US teams: from $33/month) — no per-seat fees, which matters in a sector where the roster changes constantly.
Does it work for restaurants, hotels, and cafés alike?
Yes — the same system covers restaurant training (kitchen cleaning schedules, opening and closing procedures, food temperature logs), hotel training (housekeeping SOPs, brand standards across properties), and café teams (barista procedures, allergen checks). The template library includes ready-made documents for each, and every procedure carries the same knowledge checks and audit trail.
Hospitality training, in depth
All articlesTransform training in your hospitality business.
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